Technical Support Engineers for Microsoft Office 365!
Responsibilities:
• Represent Microsoft and communicate with Microsoft Cloud customers in APGC region.
• Manage relationships with multiple customers, partners and collaborate with MS people
• Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer satisfaction
• Document incidents, report customer suggestions and technical issues to Microsoft
Requirements:
• Good English written and oral skills
• Familiarity with application tools used at call centers is a plus
• Interest in IT
• Fast learning
We offer:
• Competitive salary (1000 – 1200 USD + bonuses)
• Accommodation in Shanghai
• Food
• Health insurance
• Continuous training of hard and soft skills
• Free English courses in the office
• Motivated and highly professional team to work with
• Comfortable working environment (spacious and well-equipped workstations, meeting-rooms, coffee bar, interactive lounge zone, sport facilities)
• Corporate events
Any questions? 👉 @olplesk (Ольга)
Якщо у вас є друзі кому була б цікава
ця вакансія - відправте її їм, будь ласка ✉️
Responsibilities:
• Represent Microsoft and communicate with Microsoft Cloud customers in APGC region.
• Manage relationships with multiple customers, partners and collaborate with MS people
• Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer satisfaction
• Document incidents, report customer suggestions and technical issues to Microsoft
Requirements:
• Good English written and oral skills
• Familiarity with application tools used at call centers is a plus
• Interest in IT
• Fast learning
We offer:
• Competitive salary (1000 – 1200 USD + bonuses)
• Accommodation in Shanghai
• Food
• Health insurance
• Continuous training of hard and soft skills
• Free English courses in the office
• Motivated and highly professional team to work with
• Comfortable working environment (spacious and well-equipped workstations, meeting-rooms, coffee bar, interactive lounge zone, sport facilities)
• Corporate events
Any questions? 👉 @olplesk (Ольга)
Якщо у вас є друзі кому була б цікава
ця вакансія - відправте її їм, будь ласка ✉️